"Thank You for the Excellent Service"
"I am on my 4th car that I have purchased from a dealership. The previous three have been Honda vehicles and each buying/leasing experience has been an absolute nightmare. So, needless to say, I was expecting the same when I came to purchase my Ford Focus. I took the time to look up the sales associates online before coming in and I chose to work with Jim Jackson. He was so appreciative of my business and made this entire experience the best ever. Buying a car is a very stressful process, however, Jim was able to relieve my worries and stresses and get me exactly what I needed for the price I wanted to pay. I will use Jim when I am on the market for another vehicle, which, hopefully, won't be for a long time. Thank you for the excellent service!"
Jeannie M.,St. Petersburg, Florida 3/29/13
"Very Knowledgeable and Courteous"
"The sales rep Suddesh was very knowledgeable and courteous. I am very pleased with the experience."
Travis L.,Brandon, Florida 3/28/13
"I was so impressed with Brandon Ford and my salesman that I have already recommended both to several people."
Robin R.,Ruskin, Florida 3/27/13
"Took the Time to Explain Everything"
"Lloyd was great!! I really liked how his approach was not pushy but more helpful and took the time to explain everything."
Jill M.,Tampa, Florida 3/25/13
"Our Salesman, Brandon (Garcia), did a fantastic job. I think he may have been the most knowledgeable salesman I have ever had. His explanations and his patience during specifically the car's settings, SYNC etc was noteworthy!"
Thomas C.,Tarpon Springs, Florida 3/25/13
"Made it Easy"
"Sudesh (Deonarine)was excellent! He is knowledgeable, courteous, friendly and extremely professional. He made it easy to shop for a new car. He has called us a couple of times since purchase to make sure we are happy and completely satisfied. He is the BEST."
Raymond S.,Orlando, Florida 3/25/13
"Your salesman JC Clements was very patient and very helpful in helping me making sure I picked a car that was right for me. Made sure I wasn't just settling because of the price of the car. Thank you JC!"
Karen L.,Valrico, Florida 3/22/13
"Will Definitely Recommend"
"The salesmen were great, and the other services we received were great as well. will definitely recommend them again, and use them again."
John T.,Ruskin, Florida
"Quick and Easy"
"Excellent Sales Person (Michael Culmo)! Could not be happier...not pushy or rude. The time spent at the dealership was quick and easy. Thank you...I already recommended your dealer to a few people."
Sady R.,Ft. Myers, Florida 3/22/13
"I am totally satisfied with my purchase from Brandon Ford and the Salesman, Lyle (Herb) did a great job and making sure he presented all of the Mustang options he had available."
Jeffrey R.,Spring Hill, Florida 3/22/13
"Feel Like a Friend"
"It says volumes when you ask one of the parts/service guys which salesman they would recommend... And to my delight, they pointed me in the direction of Lyle Herb. He was just super to deal with and very patient with us. As someone who has always owned Mustangs, I was thinking of going in a different direction with either a Focus or a Fusion. In fact, we even wrote up the paperwork for a Fusion, when I suddenly changed my mind and went back to a Mustang. Lyle never pressured us, he was always supportive, and he made us feel like a friend as opposed to just another sale. I hope that he continues to do great work with Brandon Ford as they are very lucky to have him on their sales staff."
Amy M.,Winter Park, Florida 3/21/13
"Great Experience Overall"
"Our salesman Dan (Gentile) was very patient and made the process very easy, coming in we were unsure as to what car and leasing vs purchase and Dan showed us how well the lease worked for us. This was a great experience overall!!"
Charles S.,Riverview, Florida 3/21/13
"Already Recommended Brandon Ford"
I have already recommended Brandon Ford as well as Brandon Garcia to several people based on my experiences there. I LOVE the new Fusion!
Kathryn S.,Sun City Center, Florida 3/21/13
"Best Car Buying Experience"
"Best car buying experience I ever had."
Vernon D.,Winter Haven, Florida 3/18/13
"Got the Best Deal"
"Tommy (Shelly) was very patient with me and made sure I got the best deal for me. He was very friendly and I really enjoyed dealing with him. He referred me Chris who did a great job tinting my windows. I would refer both Tommy and Chris to any of my friends and co-workers!!"
Melissa L.,Lithia, Florida 3/18/13
"Stress free and pleasing experience."
Richard W.,Riverview, Florida 3/18/13
"Couldn't Be More Pleased"
"Brandon Ford personnel, particularly salesman Matt Salling, very knowledgeable, courteous and responsive. Couldn't be more pleased. Have purchased/leased at least 6 previous vehicles at Brandon Ford. Will recommend Brandon Ford to others and continue to use personally. Thank you Brandon Ford."
Jay G.,Riverview, Florida 3/18/13
"Entire process was great, Dan (Gentile) did a wonderful job for me, definitely will return to get my next vehicle!!"
Michael M.,Largo, Florida 03/15/13
"I have had many cars in my life. I have never had quite a warm trusting family arrangement. Everyone was thoughtful and caring from my salesperson Kevin Stone to the Manager and the financial person, Channing (Roberson). The salesperson extended his knowledge about all the amenities and did sync my phone, I-pod, garage opener and told me many things about my car. I am very satisfied with Brandon Ford, thanks."
Jeanne M.,Sun City Center, Florida 3/14/13
"Very Helpful and Understanding"
"Maurice (Summers) was very helpful and understanding about the whole process. We were not planning on buying a vehicle that day, we were simply just looking around at the different Ford dealerships. However, Maurice and the whole team at Brandon Ford changed our mind very quickly by the amount of respect they gave us. Maurice was with us every step of the way and spent almost the entire day attending to us. I will be back for my next vehicle purchase."
Sean D.,Holiday, Florida 3/14/13
"It is always a pleasurable experience dealing with Brandon Ford."
Kristy G.,Lithia, Florida 3/11/13
"Professional Customer Service"
"Good professional customer service throughout the process"
Local Business,Tampa, Florida 3/6/13
"Ryan (Williams) & Zoran (Krekic) were great salesmen! They both went above an beyond to ensure that all of our needs were met. We will definitely recommend Brandon Ford to friends & family seeking to purchase a new vehicle. Thanks for the great service!"
Shauntavia W.,Brandon, Florida
"This was my second car from Brandon Ford. Unfortunately, my 2011 Edge was totaled in an accident. I knew that I wanted to buy another Edge at Brandon because I was very happy with my 2011 and the service at Brandon Ford."
Patricia D.,Sun City Center, Florida 3/6/13
"Feel at Home"
"Dan (Gentile) our salesman did an excellent job, he made us feel at home and non pressured the entire time...It is not easy to find an individual like this in sales, Dan was great and in my opinion a great asset to Brandon Ford."
Richard F.,Sun City Center, Florida 2/28/13
"Brandon Ford is the dealer I trust and always go to when my family needs a vehicle."
Cynthia D.,Riverview, Florida 2/27/13
"Experience was so Incredible"
"I went to Ford just for curiosity because I was thinking in buying a Toyota, but my experience was so incredible with my sales person, who took my case very seriously and showed that I could afford a Focus instead of the Fiesta. Jeremiah (Dennis) was very nice, took time to provide me with all the necessary information, respectful and professional. Later, when it came to the credit, the person in charge of finding me a loan (Barrie Moss), was so wonderful, I could not even believe it. I never thought in having a Ford, and today I am completely in love with "Lucy", my Focus. Thank you so much!"
Alba F.,Brandon, Florida 2/27/13
"Mr. Jim Jackson was very professional in handling the purchase of our Escape, he took time to answer all of our questions and concerns."
William T.,Brandon, Florida 2/26/13
"I had a great experience. My salesperson (Jim Gordon) was wonderful."
Linda O.,Brandon, Florida 2/25/13
"JC (Clements) is an excellent salesman, I have always thoroughly enjoyed working with him. Brandon Ford has always been awesome working with and I have always have had great experiences working with the service department as well."
Kevin R.,Lakeland, Florida 2/22/13
"It was the best experience buying a new vehicle I've had ever, cause my sales person Rick did not pressure us to buy it. He let us take are time in deciding if we wanted it or not and I thank him for that."
Phillip W.,Brandon, Florida 2/20/13
"I was quite pleased with the service and attention we received from the sales person, Tim Houlis and the manager, Brooksye Hall. Knowledgeable of the products and helpful in selecting the best vehicle and options for my needs. I have dealt with them in the past and will continue to do so in the future. I have also recommended other potential buyers to Brandon Ford."
Evan S.,Valrico, Florida 2/19/13
"Almost Too Easy"
"I went to 4 dealers looking for my car, I called Dan (Gentile) and he made this almost too easy, I couldn't believe it until I drove off the lot. This is the real salesman to see to be taken care of, he knew everything!! Great job Dan, and THANK YOU!!!"
Callie W.,Tampa, Florida 2/14/13
"Best Car Dealer"
"Best car dealer and car buying experience I have ever had."
John W.,Sarasota, Florida 2/13/13
"Never had a better car purchase and we have bought 30+ cars in our life! Great job!"
Robin H.,Mt. Airy, North Carolina 2/13/13
"Enjoyed Our Experience"
"We very much enjoyed our experience at Brandon ford, and appreciated Robert's (Bradford) service!"
Adam R.,Valrico, Florida 2/13/13
"Great experience. Enjoyed working with our salesman (Tim Houlis). Found him helpful, respectful of our time. Overall he made this a great experience. Even the financing person (Barrie Moss) was good to work with."
Mary F.,Palm Harbor, Florida 2/13/13
"Enjoyable. No pressure and they took a lot of time letting me look over several models and packages."
Local Business,Tampa, Florida 2/11/13
"Easiest car buying experience I have ever had."
Matt M.,Tampa, Florida 2/1/13
"Tee (Carrigan) and JC (Clements) were excellent to work with. Brandon Ford was the only Dealer that had the exact truck I wanted. No pressure from the dealer, very simple process."
Robert M.,Seffner, Florida 2/7/13
"Everyone was Great! I always enjoy my time there."
Deborah B.,Dover, Florida 2/1/13
"Very professional and the best sales person (Don Vold) yet to date we have dealt with. I would defiantly drive the 50 miles to go to Brandon Ford vs. buying anything from (another dealer) Ford."
Tara D.,Bradenton, Florida 2/1/13
"Most Pleasant and Helpful Dealership"
"The most pleasant and helpful dealership I have ever worked with. To be smart, I shopped around before coming to Brandon Ford. As with my two previous car purchases, they excelled in pricing and in customer service and support in helping me, without even knowing I had shopped them. I will not waste my time on my next vehicle purchase, I will just go straight to Brandon Ford and let them help me. This is a fantastic dealership with a committed, professional, and extremely helpful staff. I had a tight timeline to purchase and they put forth the extra effort to not only make sure I received my car in time, but also got me the exact one I wanted. It is easy to see why this dealership is so highly ranked. It is a dealership that should be prized and emulated by Ford as an example of what the company embodies in quality and reputation."
Robert E.,Lutz, Florida 1/31/13
"Salesman Was One of the Finest"
"Jake our salesman was one of the finest and most knowledgeable I have ever dealt with. (I have purchased 7 new vehicles from Mercury and Ford dealers since 1952) & bought two new GM vehicles also and of all the different salesmen I have dealt with JAKE HAS WON MY CONFIDENCE AND ENDORSEMENT HANDS DOWN!!!!"
John S.,Tampa, Florida 1/30/13
"Brandon Ford had the best inventory of all the local dealers. Lyle Herb did a great job showing me your product."
Stephen G.,Land O Lakes, Florida 1/30/13
"This is our families third purchase from Ford. Tommy Shelley has helped us all three times in explaining the differences in vehicles which allowed us to make the decision of which vehicles to purchase. He is the only person we trust in the buying process."
Becky W.,Riverview, Florida 1/30/13
"Lou was very helpful in my purchasing of the truck and explaining all the accessories. Lou also took the time to call me after the sale to offer any help or answer any questions. I will refer my family, friends, all other people to Lou when purchasing their next vehicle."
Stephen F.,The Villages, Florida 1/28/13
"Most Professional Dealership"
"My Salesman Brian Burrell was awesome helping me find the Mustang for me. Brandon Ford was by far the most professional dealership I have ever done business with and I will continue to shop here for future Ford purchases."
Brooke P.,Tampa, Florida 1/28/13
"Simple as Possible"
"I want to thank the salesman Ricardo Liburd for his excellent professionalism in the process of buying my F-150. He made the whole process as simple as possible and a pleasure to do business with. Brandon Ford should be very pleased with young man's salesmanship."
Richard S.,Valrico, Florida 1/24/13
"Very nice dealer my third purchase from them, and all have been excellent. Tried to price shop other dealers in Tampa, and honestly they were not interested in the attention I need when purchasing a $40K car. Quickly went back to Brandon, I knew I would, and purchased the car. I do not love car shopping, but Brandon they make it seem better. I have to say my salesman Rick Bosso is good , made me feel comfortable, and I will purchase another car from him. Better keep him at Brandon!"
Gerard Z.,Tampa, Florida 1/24/13
"Overall I had a very positive car shopping & buying experience at Brandon Ford. My salesperson, Otis Colbert, was great. I felt no pressure at any time during the selection & purchase of the vehicle, and he was very knowledgeable. This was by far the least stressful experience I have had when shopping for & buying a car. I love my new Ford Edge!"
Susan M.,Seminole, Florida 1/23/13
"Excellent Customer Service"
"My salesman Ed Tanner was very knowledgeable and provided excellent customer service."
Djuanna M.,Apollo Beach, Florida 1/22/13
"Our salesman (Jake Potocek) was excellent. He was patient, explained well, answered questions to my satisfaction."
Nancy M.,Riverview, Florida 1/22/13
"Top notch. Excellent all around. No problems whatsoever!! Drove over from Cocoa just to buy my car at the best Ford dealership in the entire Southeast."
John I.,Cocoa, Florida 1/21/13
"The service was excellent and I will definitely use Brandon Ford again."
Gloria H.,Plant City, Florida 1/18/13
"Dan was excellent, he was patient for me, followed up in a professional manner and really made me feel like I was dealing with a professional. This is the type of salesman everyone wants, and we hardly find, I'm glad I met Dan!!"
Jon R.,Seffner, Florida 1/18/13
"Treated Us Like Family"
"We love this car! Kelli Hill treated us like family and we will definitely return to Brandon Ford for our next purchase. We have several impressed neighbors and have highly recommended the C-Max and Brandon Ford."
Robert B.,Bradenton, Florida 1/17/13
"Very Professional and Courteous"
"Tommy Shelly the salesman and Toni (Zamorano) in finance were very professional and courteous. Great overall buying experience and will definitely return in the future."
John C.,Brandon, Florida 1/17/13
"Matt Salling assisted me with the purchase of my vehicle. He was exceptional. He was patient and did not push me to make quick decisions. He the answered ally questions and made feel good about the vehicle I chose. I cannot recall the name of the person who assisted me with the financing (Kirk Feasby), but he was very, very good."
Dianne L.,Largo, Florida 1/17/13
"I was exceptionally happy with Brandon Ford Over ALL!!! Very, very pleasant and I have recommended friends to Brandon Ford already."
Joseph E.,Valrico, Florida 1/15/13
"Dealership Won Us Over"
"This is our second vehicle from Dan and Brandon Ford. I have to admit the dealership really won us over and Dan is BEST! Dan kept the process easy for us, he's one of the few that can multitask when it is busy but we felt like we had his full attention the entire time. He is the reason we bought 2 cars in 4 months...Thanks to everyone there that made it possible."
Joseph M.,Brandon, Florida 1/14/13
"Exceeded Our Expectations"
"Our sales rep Tee Carrigan was excellent, we were referred to him by a coworker and he exceeded our expectations. The dealership was one of the easiest dealerships we have ever dealt with and we have had Fords for many, many years. I will be returning for any of our vehicle purchases in the future. We were looking for specific options and he went above and beyond to help us get what we wanted. Although we purchased the vehicle under a Z-plan which is not really an incentive for a sales rep, although Tee could not have been more helpful. The finance rep actually got us a better APR which was exceptional service. Thank you to Brandon Ford!"
Mark B.,Sun City Center, Florida 1/14/13
"A True Pleasure"
"Tim Houlis was excellent. He made the buying experience a true pleasure and I am definitely a Ford customer for life because of him."
Jose R.,Brandon, Florida 1/14/13
"Dream Come True"
"Dan (Gentile) was an excellent salesman, he is the reason I bought the car. Visiting other dealerships, then meeting Dan was like a dream come true from a shopper's perspective. Dan was very easy to deal with and he is a professional!!! I hope they realize what a professional salesman they have there! Thanks Dan!!!"
Mary B.,Thonotosassa, Florida 1/14/13
"Will Recommend Brandon Ford"
"This is my 4th F-250, first time buying from Brandon Ford. I do not particularly care for the time consuming process of buying a new vehicle, however the experience was as good as it possibly could have been, I set an appointment and from the moment I stepped into the show room I got excellent personal, non distracted attention. In about two hours we went from discussing my needs, looking at inventory, test driving the vehicle, learning about the features, setting up and approval of financing, then to me driving away in my new truck! I have always owned a Ford truck since I was 16, now I am 51. I will recommend Brandon Ford."
Local Business,Tampa, Florida 1/11/13
"I had a very easy experience with my salesperson. He was informative and patient."
Jose J.,Gainesville, Florida 1/4/2014
"All I will say in this email is that I have heard the radio ads for years, and finally had an opportunity to experience "Brandon Ford" first hand.
In a word: Wow!!!!
If I were to ever run a car dealership, yours would be the blueprint. (Tommy) Shelly was phenomenal, and the entire staff was great.That was the best purchasing experience (not just autos) I have ever had. I have been and will continue to tell everyone who will listen, it is worth the drive to go to Brandon Ford.
Thanks again for a great truck, and an awesome buying experience."
Jason G.,Ellenton, Florida
"Relaxed, Stress Free"
I recently began my search for a new vehicle in Port Charlotte where I live. I have never been happy with my dealer experience here locally and after 2 weeks of visiting the local dealerships I was losing hope in the new car buying experience. A close relative told me about their great experience at Brandon Ford so I decided to make the hour plus drive from Port Charlotte. I can say that after meeting with Mike Culmo and the rest of the staff at Brandon Ford I would not hesitate to make that drive again. The quality of customer service and the overall buying experience at Brandon Ford should be the industry standard for all others to follow. I used to compare buying a new car to a visit to the dentist, now I brag to people about the service that I received at Brandon Ford. I do not believe that there could possibly be a more relaxed, stress free, and enjoyable buying experience anywhere else. Thank you Mike, we will be back again soon!!!
Raymond L.,Port Charlotte, FL
Lloyd was great!! I really liked how his approach was not pushy but more helpful and took the time to explain everything.
Jill M.,Tampa, FL
"Proud Ford & Happy New Car Owner"
Thank you again for assisting me with the purchase of my new Escape. I absolutely love the vehicle. Robert and Kirk were great help as well. I would recommend your dealership to everyone. The price, the trade-in value, the one-on-one assistance with the vehicle operations, the honest sales staff are just a few reasons why. Robert told me he would find a good home for my mustang.
Honestly, it was your communication, "not pushy" personality and vehicle pricing that led me to Brandon Ford. I also felt comfortable being a "female" and being treated equal. I was treated fairly and not talked "down to" or like I was not car "intelligent". You were very prompt with your responses to every email I sent you and took time each time to answer all of my questions. I am a proud Ford and happy new car owner.
Suzanne W.,Bradenton, FL
"A Lot Better for Me"
I just wanted to take a moment to recognize one of your Internet Sales staff members, Tommy Shelly! A few weeks ago I decided to sell my 2008 Toyota Tundra 4x4 CrewMax and move to a 2013 Ford F-150 FX4 SuperCrew. After test driving one locally, I knew that would be my next truck, so the "shopping around" began! I probably did a good week / week and a half worth of researching dealers all over Florida and even Ohio and Texas. I thought I had found the perfect deal up in Winter Haven, FL, but it didn't work out. Needless to say, I ended up finding a better match for me at Brandon Ford. I do most of my vehicle shopping online so I don't have to deal with salesman. Once I found the truck at Brandon Ford, I got in touch with Tommy Shelly and he helped make the experience a LOT better for me. However, the real surprise was when my wife and I drove up to Brandon Ford to meet Tommy and pickup my new truck. Before we left, I told my wife that I wasn't expecting much out of the trip, but this was WAY different. Tommy made the whole experience AWESOME. We couldn't have asked for a better/nicer person to deal with. Tommy had the truck out ready for us when we pulled up. He let me drive with him to the gas station to fill it up with gas, told me all about the truck on the way there and back, and had all the paperwork ready for us. He seemed to be more than just a salesman selling me a truck. He even actually remembered me and our past conversations! My wife and I both were able to talk to him as if he were a friend of ours. I can tell you this much? When it's time for me (or my wife) to buy another new vehicle, I'm calling Tommy!
I don't usually do this, but I wanted to make it a point to write about our experience and dealings with Tommy Shelly. He definitely deserves praise for his courtesy and professionalism. He should be a role model to others in his position.
Thank you again Brandon Ford and Tommy Shelly
Randy W. ,Fort Myers, FL
"Made it Easy"
Sudesh was excellent! He is knowledgeable, courteous, freindly and extremely professional. He made it easy to shop for a new car. He has called us a couple of times since purchase to make sure we are happy and completely satisfied. He is the BEST.
Raymond S.,Orlando, FL
"Customers Feel Valued"
I wanted to express my appreciation and also offer some positive feedback about an experience I had in your parts department today. The young man who assisted me with the selection and purchase of my parts was Omar Aponte. Omar was very thorough in identifying the proper parts for my 2004 Ford Focus ZTW, and even went to the trouble to open the box and allow me to inspect the part before purchase to assure that it was the correct part I required. Omar presented himself professionally and made it clear that his goal was to make my parts purchase as quick, easy and accurate as possible. It was clear to me that Brandon Ford's values were already well ingrained in Omar's skills. You should commend Omar for his excellent customer service skills, as it is employees such as he that are the "front line" for Brandon Ford, and also the ones who make us as customers feel valued and want to return on a regular basis.
Dan P.,Valrico, FL
Lloyd Pilcher was my sales rep. He was outstanding. The car I wanted to drive was parked in, he moved 4 cars to make it happen. He went that "extra mile" to make the deal happpen. He made the experience of buying a car pleasurable. He took great care of me.
Brad B.,Brandon, FL
"Thank you for the great service today. You (Tim Houlis) understood the specific needs my mom and I had in our car buying experience and met them perfectly. I really appreciate the appropriate attention you gave my mom. Your low key professionalism is what delivered the sale. A Ford Fusion is not hard to find, it's the service and overall experience that make the difference. She is thrilled and, as a result, so am I. I will enthusiastically recommend Brandon Ford, and especially you to anyone I know who's car shopping."
Mario L.,Brandon, Florida
"We were very pleased with the service given during our visit to (Brandon) Ford. Jeff Clark was very courteous during our visit. He made my daughter very comfortable, considering my daughter is hesitant when meeting new people. She was very happy with her selection. She is loving her car every day since we bought the vehicle."
Richard B.,Brandon, Florida
"This is my 5th purchase with Brandon Ford and while I was there I was speaking with other buyers and they too were purchasing for the second and third time. They also mentioned to me what a great service department Brandon Ford has which is why they return to Brandon Ford. I too have been very satisfied with the purchase experience and totally pleased with your service department."
Elizabeth A.,Ocala, Florida
"I am usually terrified of going to a car dealership. I don't like feeling pressured to buy something. This dealership was PERFECT. I was able to go online and apply and get an approval before I even went in. J.C. (Clements) and Tee (Carrigan) were a pleasure to work with. Very efficient and extremely friendly. The financing part is where I get nervous. Not having the best credit, I thought I would never get a payment that I wanted. Toni (Zamorano) deserves extra special credit for being able to get me where I wanted and it doesn't hurt that her customer service skills are through the roof! :-) Thank you Brandon Ford for everything! I love my new Fiesta!"
Steve B.,Tampa, Florida
"I had an amazing experience start to finish. Lloyd Plicher and Tommy Shelly were quite knowledgeable and answered all questions I had. Tommy made sure I understood my car's features in addition to having the car detailed and tank full prior to leaving. Tommy was very professional and I did not feel pressured to buy a car, he went above and beyond to ensure I was completely satisfied. Toni (Zamorano) from finance took the time to explain all the documents I had to sign and I did not feel rushed. She is very professional with a great personality which made me feel at ease. Buying a car can be quite stressful but because of Lloyd, Tommy, and Toni, I had a great experience and left the dealership knowing I got a great car for a great price and financing I can afford. My next car will definitely be a Ford, which I will only buy from Brandon Ford...as long as Tommy is working that day of course!!!"
Cynthia R.,Brandon, Florida
"My salesperson (Lyle Herb) was wonderful, explained everything to me and my family, gave us loan options and was very helpful in us making the right decision for us as a family. Can't say enough about Lyle. Give him our thanks again please."
Reina C.,Brandon, Florida
"Made it a Breeze"
"This is the third vehicle I have purchased through Brandon Ford, all with Tommy Shelly as my salesman. I don't think I'll ever go anywhere else to buy a car/truck again. Before I even arrived Tommy had reviewed my needs, searched the inventory for vehicles and had selected a group for me to review. He was well educated about each of the vehicles and the different options available in each, making my comparison a breeze. Although I ended up going back to the first truck we looked at, Tommy was very patient in making sure I viewed all of the trucks on his list and then some. After the final decision was made, Tommy walked me through the purchase and financing process, explaining in detail each line of the contract. After which, I felt I had a good understanding of the agreement and was confident that there would be no surprises. Shortly after completing the financing paperwork, my new truck was delivered spotless, with a full tank of gas and Tommy took an additional 45 minutes with me going over every option and teaching me about the Ford Sync system. He paired my phone with the Bluetooth and I was off and running. After spending the time I did with Tommy, I felt very confident purchasing my new F-150 from Brandon Ford. Since leaving the dealership with my new truck, I can't help but smile every time I turn the key. I have, and will continue to, highly recommend Brandon Ford to anyone I know looking for a new or used vehicle."
Mark D.,Valrico, Florida
"Well Worth It"
"Don (Vold) took the time to show us the vehicle and get us ready with financing, allowing literally a sign and drive the next day. The customer service made our hour drive well worth it."
Donald K.,Land O Lakes, Florida
"Best Sales Rep"
"The best sales rep I have ever dealt with (Maurice Summers). No pressure, very helpful and a super nice guy. I will come to him for any future Ford that I purchase."
Private Company,Brandon, Florida
"Maurice (Summers) was excellent! It took a week to make a decision on what truck to buy, but he was very patient with us."
Private Company,Valrico, Florida
"Kevin Stone did an excellent job. Over eight months of talking with me and showing me multiple Raptors. I probably visited Brandon Ford 10-20 times in eight months and Kevin was always there with a smile and answers to my questions. It was funny that when we got ready to do the deal, Kevin pulled out my original paperwork from eigth months ago where I told him want I wanted. Now that is a salesman that is paying attention and manages his customers... Thank you for everything... I am happy there are such high quality salesmen like you out there selling my beloved Ford products. Great Job!!!"
Michael D.,Riverview, Florida
"Lyle (Herb) was an awesome salesperson. He had all the extra work done very quickly and communication with him was phenomenal. He is a real asset to Brandon Ford."
Michael S.,Punta Gorda, Florida
"Excellent Customer Service"
"...Sudesh (Deonarine) was very knowledgeable about the vehicle in which I was interested in, informed me there was not one in stock, but tirelessly searched for my vehicle, located it, and ensured its delivery. He provided excellent customer service."
Brenda D.,Riverview, Florida
"Thank You Again!"
"...what a huge difference you made in my day...I appreciate great service with a smile. You calmed me right now and I felt that I was going to be well taken care of...You are an enormous asset and whereas I'm sure they already know that, I'd like to reassure them!" (Service Writer - John Lafemina)
Kelley F.,Tampa, Florida
"World Class Team"
"Thanking you (Angie Clark), Barrie (Moss), Tim (Houlis), and Zoran (Krekic) again for a most sincerely professional and seamless vehicle purchase experience. It is clear why team Brandon leads the pack in the Ford automotive sales and customer service industry. Angie, you all's sincerity coupled with your experience. makes you a World Class Team. Our beautifully engineered and performing, fuel efficient V6 Mustang ROCKS and is a true joy to drive. Thank you again."
Daniel and Chastity H.,Chipley, Florida
"Highest Levels of Professionalism"
"My wife and I were in this week to buy a used Toyota Corolla. Matt Salling was our salesman and I can't say enough about the great experience the we had. There was no typical 'dealer games'. Everything and everyone was up-front and honest. Your staff showed the highest levels of professionalism."
Dennis R.,Valrico, Florida
"Cares About Customers"
"I wanted to take a moment to express my appreciation for the excellent service Toni Zamorano provided while we were purchasing a car recently from Brandon Ford. Toni did such a thorough job of explaining the process in detail that I had no additional questions as we completed all the paperwork. I was confident everything was done correctly, and that we walked away with the best buy for our money. I am a manager in customer service and providing excellent service is the main objective of my team. I commend your company for having employees like Toni because she truly cares about her customers. I would not hesitate to recommend Brandon Ford to anyone I know based on the excellent experience I had."
Kathy M.,Valrico, Florida
"Very Swift and Professional Experience"
"...My wife, daughter and I were treated very well by both sales and financing and had all the help and guidance we could ask for. This was a big moment for us being our daughter first car and having everything run smooth made the moment much more enjoyable for her, and for that, we thank you!"
Robert W.,Tampa, Florida
"DEFINITLY Recommend Brandon Ford"
"Ron Weber was a great salesperson...very thorough...He was not pushy or deceiving in helping us with our purchase...Overall you guys are awesome..."
Tammy M.,Riverview, Florida
"I Would Recommend Them"
"Don (Vold) and Jim (Gordon) were exceptional in getting me into my new Ford Fusion and how to operate the SYNC and navigation system. I would recommend them to any of my friends and anyone else looking to buy a Ford product."
Nina R.,Brandon, Florida
"We have bought 50 autos in our life and this was by far the best experience. Excellent salesperson (Rick Bosso), great dealership, and the auto is magnificent. The SYNC feature rocks!"
David S.,Clearwater Beach, Florida
"Our experience at Brandon Ford was wonderful. Our salesman (Jake Potocek) was very accommodating and the entire staff was very courteous."
George D.,Tampa, Florida
"Happy to be a Customer"
"My wife and I agree that the salesman who attended to us (Ted Mularz) was the best of all we have talked to over many years. He made us feel very comfortable and happy to be a customer."
Robert H.,Brandon, Florida
"Honest and Knowledgeable"
"I would like you to know how pleased I was with my entire experience while purchasing my new Ford Mustang. Lyle Herb is the most professional and friendliest sales person I have ever had to deal with. I was actually going to look at Challengers, but I didn't even want to leave and go somewhere else after. Lyle made me feel so comfortable. He is honest and knowledgeable and actually cared about me. All associates I came in contact with were awesome and so friendly. I will recommend Brandon Ford to anyone I know looking for a vehicle. I have now become a loyal Ford Owner. Thank you so much for having associates at your dealership who actually care!"
Jamelia R.,Lithia, Florida
"Jack (Deonarine) did a great job...we will go see Jack again."
Becky F.,Lakeland, Florida
"Your salesman Lloyd Pilcher was very patient...was also pleased with your SYNC expert Tom Murray...Brandon Ford is by far the best in every aspect of the car buying process!"
Fred N.,Apollo Beach, Florida
"Another Great Buying Experience at Brandon Ford"
"I wanted to take a moment to thank you all for our recent sales experience...Our salesperson , Jake (Potocek)...Bernard (Fleming)... and Toni (Zamorano) in finance for making us so comfortable...The staff at Brandon Ford always treats us so good, and it's what brings us back! Thank you for treating us in a kind and honest manner..."
Kristy G.,Lithia, Florida
"Thank you to the Body Shop Team at Brandon Ford"
"I would like to express my sincere appreciation for the exceptional job that was done on my 2004 Nissan Xterra...Paul Goodman and his team went above and beyond my expectations for body work..."
Denise W.,Plant City, Florida
"I Am A Customer for Life"
"I want you to know how impressed I am by your employees, Tom Murray and Bernard Fleming. Their attention to detail and making sure I had a positive buying experience went above my expectations...I will recommend Brandon Ford to my friends and co-workers."
Larry P.,Brandon, Florida
"What a Fantanstic Experience"
"We recently purchased a 2011 Ford Explorer at your dealership and were EXTREMELY pleased with our entire sales experience with Jake Potocek, he worked diligently to make sure every aspect of our car buying experience was a smooth transition...we can confidently recommend Brandon Ford and Jake to everyone..."
Andrew R.,Valrico, Florida
"Know Why You Are No. 1"
"...I have never been treated so graciously and had a dreaded adventure turned into such a pleasant transaction before. I want to thank the dealership for making my purchase such a pleasant experience."
Wayne H.,Palmetto, Florida
"I just bought a used 2005 F150 from Jeff Clark...I am so happy with my purchase and the way I was treated by these professionals. I will recommend Brandon Ford to all my friends."
Eric E.,Riverview, Florida
"Thank You for Your Wonderful Service"
"I have never had such a smooth sale as I did with (Tee Carrigan) and Brandon Ford...I don't believe anyone can be as satisfied as I. I will make it my duty to recommend anybody that wants to buy a car, that they should go to Brandon Ford first."
Stanley B.,Pinellas Park, Florida
"Thank You For Taking Care of Our Ford Escape"
"...You guys did a great job and it drives like new...thank you (John Lafemina) for helping me cut the cost down as well...I would not consider taking our Ford to anyone else for service. You all are the tops over there."
Brian K.,Riverview, Florida
"Fifth Car I Have Purchased From Brandon Ford"
"The Fusion I bought...was the fifth car I have purchased from Brandon Ford since 2000. My wife liked the Fusion so much that I had to return to Brandon Ford and pick one up for her...Your sales and service department staff have always been excellent."
Michael H.,Lakeland, Florida
"What a Pleasure It Was Purchasing From Brandon Ford"
"...It was all made possible because of ... Matt Salling who has been helping our family for a long time looking for the right vehicle to satisfy my needs...he treated me and my family with respect and courtesy the whole time I have known him."
Vera J.,Mango, Florida
"Ford Customer for Life"
"...Your staff at Brandon Ford provided my family with a wonderful sales experience. The salesman, Mr. Buddy Wisham really took care of my sister and me... He truly is a wonderful salesman that my family and I will use again with the purchase of another Ford vehicle. I was extremely impressed with the finance manager Mr. Barrie Moss in his determination to provide our family with financing. He truly went above and beyond..."
Jonathan L.,Valrico, Florida
"Thank You For Exceeding My Expectations"
"I would like to take this opportunity to express my appreciation and recognize a few individuals of your dealership for outstanding customer service during my recent purchase...Don Vold was extremely nice, professional, and knowledgeable about the vehicle...Toni (Zamorano) was very pleasant and made the finance portion of the transaction as easy as possible...I can honestly say this truck purchase was the best experience I have ever had..."
Michael S.,Valrico, Florida
"Overwhelmed By the Service Provided"
"We would personally like to compliment you for the service provided by your sales consultant Tom Murray. He was very helpful and had proper knowledge of the vehicles we were interested in...We must say he is an asset to your business...Thank you once again for the excellent service."
Natasha B.,St. Petersburg, Florida
"Keep Up the Great Work"
"I just wanted to take a moment to say thank you to you and your great staff. I have only been assisted by a few of your service advisors (Keeron Bradford, John Lafemina and Scott Parker) but I know all the other are just as great because while getting my car serviced I usually strike up conversations with other folks getting their cars done and they also have great things to say about you all. Your service department is top notch and I will continue to be a Brandon Ford customer for a long time."
Steve H.,Brandon, Florida
"As a loyal, satisfied customer of Lexus I did not have high expectations of Ford (or the process). However, my experience was nothing short of phenomenal. Tom Murray is an outstanding sales person, Toni (Zamorano) made the financing/credit process a breeze, and the sales manager (Zoran Krekic) was very nice making sure my family and I had everything we needed (and more). We love our 2010 Mustang Roush convertible and will definitely consider Brandon Ford for our next vehicle!"
Frank F.,Lithia, Florida
"This was the best experience my husband and I have had at a Ford Dealership (3rd Ford we have purchased)...Tommy Shelly was the best salesman I have dealt with thus far, very professional, nice, and even funny at times. Thanks to Brandon Ford for a great experience."
Stacy B.,Wesley Chapel, Florida
"Everything was excellent. Salesman, John Nix, was very professional and patient with my wife and me. Brandon Ford is a first-rate organization and a pleasure to visit and conduct business."
David S.,Riverview, Florida
"Today we had our first oil change on our 2010 F150 truck. Service was excellent but what impressed my wife and I was the time employees took to salute a fallen soldier when his procession passed by. I had read about it and hoped to see it. With your employees, it was a shared experience and my wife and I were proud to stand with them as the procession passed by. Your employees had flags ready to wave and showed so much respect to Pfc. Paul Cuzzupe. I am proud to be a customer of your dealership. You have caring employees!"
Joe S.,Sun City Center, Florida
"Excellent Customer Experience"
"...I had an excellent experience during the purchase of my new Flex. This is now the third vehicle I purchased through your dealership and as always, have nothing but the highest praise for Nor (Santo)...I was even impressed with you financing department. Kirk (Feasby) was excellent at his part of the sales cycle. He never made me feel uncomfortable or pressured...He was even able to acquire a more favorable rate than the one that I received from my own banking institution..."
Peter D.,Tampa, Florida
"...I am very pleased with the vehicle and also with the customer service that I received from your dealership. My salesperson was Nor Santo. He was very honest and respectful to me and my family and I appreciated that type of service. I also had contact with Channing Roberson and again was very pleased with the customer service that he provided...I will continue to buy vehicles from Brandon Ford..."
Joseph H.,Lakeland, Florida
"Most Enjoyable Sales Experience"
"Wanted to sent a short note of thanks for the most enjoyable sales experience we have ever had when purchasing a vehicle...bar none. We would especially like to bring attention to the following in your sales staff: Donny Ackerson, Rodney Ryans, and Zoran Krekic. From the moment we arrived until we drove off the lot, Donny Ackerson attended to us more as a facilitator than a car salesman. Quick to listen and pleasant in his guidance, we never felt pressured or pushed...the finance process was equal in every way. Rodney Ryans was professional, pratical, and straightforward in his advice and in his leadership...we sincerely believe Rodney worked in our best interests...we appreciate his skill and sincerity as he walked us through the administration. Zoran Kreric met with us to ensure our satisfaction and to make sure the truck was ready in every way... It is easy to understand Brandon Ford's success with this team of professionals..."
Alan and Barbara D.,Tallahassee, Florida
"What a Joy"
"I wanted to reply and let you know what a joy it was to work with Jake (Potocek)...This type of service is why we chose to come into your dealership first and I am happy to admit that my wife is driving a new Escape today mostly due to the great service provided by Jake. I also want to commend our finance person (Kirk Feasby) for being very easy to work with an very low pressure."
Doug S.,St. Petersburg, Florida
"Thank You So Much"
I bought my first car here and it could have been a nightmare. But, thanks to the easy going salesman Jeff Dick, he made it very personable. He stuck by my side...and a lovely woman Toni (Zamorano) working on my loan would not give up on me...I ended up leaving with the car of my dreams...Thanks you so much, you guy have made my life so much easier these days!"
Melissa M.,Thonotosassa, Florida
"...I have never written a letter regarding a sales associate before but this purchase was special because of your salesperson Tom Murray. He was professional and so knowledgeable of your product making our selection a smooth and effortless event. I will be sending friends and family to this young man in the future. He is a great asset to Brandon Ford."
Phylis A.,Riverview, Florida
"This is the third vehicle we have purchased from Jake Potocek at Brandon Ford. He is very knowledgeable about the vehicles, always polite and extremely easy to work with. (We) love our Ford vehicles and will continue to buy them from Brandon Ford."
Alyson A.,Tampa, Florida
"...The sales associate that helped me was Rafael Caballero. He went above and beyond to get me the vehicle that I wanted...I received superior service and I just want to say thank you...I will recommend Brandon Ford to my family and friends."
Marisha A.,Rivierview, Florida
"Thank you for having such a professional team. Sean (Henry) treated me and my wife with the utmost respect...Toni (Zamorano) your finance rep was outstanding when it came to getting our paperwork done correctly."
Ricardo T.,Brandon, Florida
"I bought my Ford Fusion Hybrid there recently and I wanted to say that everyone was wonderful to work with. I wanted to compliment Jeffrey Dick (Salesperson), Toni Zamorano (Finance Manager), and Zoran Krekic (Sales Manager). They were very knowledgeable and very thorough in answering my questions. My Fusion Hybrid is great and I am extremely happy with Brandon Ford and my new car."
Charles C.,Ruskin, Florida
"...I had a wonderful experience purchasing a car at your dealership...I was assisted by Sales Associate Donny Ackerson who had the patience of a saint...I met your Finance Manager Kirk Feasby who impressed me with his straight forward approach...I have bought many cars though the years and this was the first time I was impressed by the finance manager. Kirk seems to be a person of honesty and integrity. It was a pleasure doing business with him...Overall your dealership is top notch and my impression of the two men above was outstanding...I totally enjoyed my buying experience."
Walter J.,Valrico, Florida
"Above and Beyond"
"The three people who I feel went above and beyond to ensure my total satisfaction are Jeff Clark, Stan Adams and Toni Zamorano. Their knowledge and expertise put me at ease and made the purchase of my new F-150 a most pleasurable experience. I have dealt with many car dealerships and salespersons over my years, but I am convinced that my experience at Brandon Ford exceeded my expectations. Jeff, Stan and Toni are staff members that all should emulate. Many thanks to Brandon Ford."
Gary D.,Lithia, Florida
"Best Dealership I Ever Dealt With"
"I have to say that Brandon Ford is by far the best Dealership I have ever dealt with. Not the least reason is my first contact with Brandon's Sales Associate, Stan Adams at the "Fantasy Of Flight" Mustang Show. I told Stan that I was looking for a Retro Thunderbird and he took my name and I figured that would be the end of that. Nope....got a call on Monday and Stan told me that they had one he would like to show me. I live in Davenport but thought I would make the trip and glad I did. Stan was so helpful and took the time to show me everything about this car but he also listened to all my concerns... Stan is what any Company would want representing their name. No pressure, pleasant to talk with Stan wrote down everything I asked and went far beyond what I expected with complete follow through. Today to get this kind of personal service is rare to say the least... Next, Stan set up an appointment with Skip (Buchanan). I had concerns about how many things worked on this car and Skip and Stan both helped and showed me everything I asked and needed to know...I am led into the Finance Manager, Kirk Feasby. Once again a wonderful experience. Kirk was so friendly to deal with and he, like Stan and Skip, put me at ease and explained all the paperwork I was signing and had it all prepared for me so I spent the least amount of time completing the sale in a relaxed and comfortable environment... I just can't say enough about Brandon Ford experience. When I picked up my Thunderbird , she was detailed to the max.... and they made sure she was all ready with complete safety check before I could drive her off the lot. You all have earned my respect, this was a wonderful experience from start to finish. I would highly recommend anyone looking to buy a Ford to start with Brandon Ford. They are the very best Ford Dealership and worth the drive. Find out for yourself that buying a car can be a fun, positive experience. I thank you Brandon Ford."
Don M.,Davenport, Florida
"Excellence in Customer Service"
"Jake (Potocek) was awesome. I've been to a few other dealerships before Brandon Ford. No one else was professional and courteous like Jake was. He was prompt...straight forward and not deceiving...His work ethic is a rare find in today's world. I would definitely do business with him again in the future and refer anyone that I know that is interested in a Ford to him."
Mario V.,Tampa, Florida
"Wonderful Car Buying Experience"
"...Your staff gave me a wonderful car buying experience and I am extremely pleased with my new Ford Escape. I would highly recommend your dealership to anyone who was looking to purchase a new or used vehicle. Matt (Salling) was attentive, focused, and informative...Toni, an extremely pleasant woman who did my paperwork, made it painless and was very efficient. You have an outstanding staff made up of people who work well together as a team."
Dora B.,Spring Hill, Florida
"Best Dealership in Florida"
"Wow! Amazing! Super! Three words that come to mind. I have nothing but great things to say. My sales associate Jeremiah (Dennis) and the manager he worked with to get my deal done, went way above and beyond. Jeremiah was extremely helpful. Very tentative and did everything he could to get me a great deal and into the truck I wanted. He was always checking to see if I needed anything. He was very approachable and very easy to talk too. You don't get that very much. His manager (Bob Mulroy) worked his magic as well. He was very friendly also. Friendliest dealership I have ever been to. This was the 3rd dealer I went to that day. Should have gone to the Best Dealership in FL first! They made the deal happen when nobody else wanted to get me the vehicle I wanted. Oh and I drove all the way up from Key West and drove home with a huge smile on my face. I love my Truck. It turns heads everywhere I go. I couldn't be happier! Oh and I must say thanks to Channing (Roberson) in Finance. He was the best Finance guy I have ever dealt with. Very nice, approachable, and had some laughs together. Thank you very very much"
Brock M.,Key West, Florida
"Customer for Life"
"I'm so amazed at your service, my husband was active duty military, and we moved ever 2-3 years, so we've dealt with many dealerships, and we have never been treated so well, and had such great service as with you. Everyone from the man who greeted us, to the man who drove me home in the van, to the girl at the payment window, everyone couldn't have been nicer. In the last 4 states we've had service in, you're the tops!!! Since we're retired here now, I'm a customer for life."
Elaine A.,Brandon, Florida
"Brandon Ford is complete in all aspects of service. John Lafemina is the best service adviser we have ever come in contact with...We thank you for all your well trained staff."
Laura N.,Riverview, Florida
"Positive and Customer Oriented"
"Thank you (Tony Torres) for the professional and personal courtesies you extended to me regarding my purchase this week of the 2009 Ford Edge. Your patience with me and your professional approach did not go unnoticed. You represent Brandon Ford very well. Please also send along to your manager that I met my thanks for his cooperation and the professional manner in which he treated me. The "tone" of Brandon Ford, everyone from the receptionist to the sales people that greeted me as they walked by, is positive and customer oriented."
Howard S.,Palm Harbor, Florida
"Worth The Drive"
"...Thank you so much (Matt Salling) for your help with the truck buying experience. I really appreciate you taking the time to help me find a truck in my price range with low mileage. Although Tampa was a little farther than I had wanted to drive. It was worth it. Thanks again."
Tami W.,Apopka, Florida
"I just wanted to let you know I think Jack (Deonarine) is doing a great job for you. He was very patient, even with a frugal and indecisive customer like myself. Thank you."
Shawn G.,Venice, Florida
"Expectations were exceeded"
"Just a quick note to express my pleasure with Brandon Ford. I can't believe the way everything was handled on my recent purchase of a 2010 Mustang with my daughter. My salesman Stan Adams was absolutely the best car salesman I have ever dealt with. Every single need was met and all my expectations were exceeded. I kept waiting for the "glitch" to come as they always do but it never came. Stan was upfront and honest through out. He even came in on his day off to close the sale. What else can I say. I will absolutely buy my next vehicle at Brandon Ford and I will tell everyone I know of the great treatment I experienced."
Richard K.,Lakeland, Florida
"I wish to say thank you for the attention you (Tony Torres) gave me and my wife on our recent visit...We will certainly recommend you to all our friends and anyone who asks where we got such a fine truck."
Bill and Millie S.,Wesley Chapel, Florida
"I wish to express many thanks to Robert (Lopez) to the outstanding help he provided to my family. My college age daughter and several of her friends were in route to Tampa from Charlotte NC when the car they were driving experienced a problem...seven hours from home. They were able to finish the trip to Tampa but I wanted the car checked before the return trip. I found your dealership on the Internet and advised them to go there on Monday morning. I called your service number first thing Monday and I was connected to Robert. I explained to Robert what had happened and that my daughter was in Tampa for a cruise... They were leaving Monday afternoon and any help he could provide would be grateful. Robert said he would do everything he could to ensure she made the cruise. She arrived at the dealership around 9 am and the vehicle went right in. Robert called my cell phone at 10 am to report the repair progress...The repair was completed at 11:15am and she drove out of the service department ten minutes later. Again many thanks to Robert and the skilled service techs at your dealership."
Larry R.,Charlotte, North Carolina
"Nothing but good to say about my experience"
"The whole experience at Brandon for was, for the most part, outstanding. Sales (Jack Deonaire), Finance (Kirk Feasby) and Service (Keeron Bradford). All exceptional. Keeron...did an exceptional job. He is definitely a valued asset at Brandon Ford."
Ron M.,Fremont, Indiana
"You made our purchase an easy one"
"Just wanted to say thank you (Tim Houlis) for making the purchase of our NIssan Armada smooth and painless. The Armada was exactly how you described it. You made our long distance purchase an easy one."
Dennis B.,Jacksonville, Florida
"Thank you again!!"
"I just wanted to thank you (Kevin Stone) for all of your patience and kindness while I was shopping for my first car, the Ford Fusion. You helped make my experience at Ford unforgettable. Thank you again!"
Nicole S.,St. Petersburg, Florida
"My husband and I recently purchased a vehicle from Brandon Ford, and in all the years, we have never had such a pleasant experience. Our sales person Nor and our finance person Toni are THE MOST pleasant professionals in this business. We felt no pressure to buy and were given all the facts up front. We thank Brandon Ford for having such great employees like Nor & Toni. We will definitely come back and refer our family and friends to Nor & Toni at Brandon Ford. THANK YOU!!!"
Catalina F.,Wesley Chapel, Florida
"A Pleasant Experience"
"We want to express our appreciation regarding Dennis Cadle...He was informative not only at the dealership but prior to our visit...He went out of his way on both occasions to be of assistance and we never felt pressured...It was a pleasant experience."
Cheri & Jerry B.,Floral City, Florida
"You have such a great person on your staff!"
"I just want to send a quick note about one of people on your Team...his name is Brooksye Hall and I commend him and his service...Brooksye went out of his way to help me...thank you so much!!"
Dean D.,Ft. Myers, Florida
"It was a pleasure"
"Thank you (Tim Houlis) for your kind help in helping me get the right car for me. I love my Ford Focus. You went about the line of duty to make this transaction easy for me. I was very impressed, and will do business with you and Brandon Ford in the future, and will certainly recommend to friends that they do the same. It was a pleasure."
Helaine D.,Tampa, Florida
"I bought my Mercury Mariner Hybrid in July of 2006 and have completed all of my scheduled maintenance with Brandon Ford. In the 3 years my car has been very well taken care of and I credit that to my service writer John Lafemina. He is a wonderful service advisor and has always been there for me and my car...As a woman it is important to me to have someone I trust to maintain my vehicle so I can go about life without worrying about my car. John Lafemina is that service advisor!"
Sharon O.,Riverview, Florida
"Would not hesitate to recommend"
"Having a pleasant experience and shopping for a new car are words that I've never used in the same sentence until now. Saturday December 5 my daughter, her husband, and myself visited your dealership to see what was available for used cars. Our salesperson was Kevin Stone. I was prepared for the worst....pressure tactics, condescending remarks etc. Kevin asked pertinent questions, let us roam through the lot, staying close to answer any questions we had, and made us feel comfortable with our selections. As a result, he had two sales that day. I was smiling and so was my daughter and son-in-law. I would not hesitate to recommend your dealership and Kevin in particular to any friends and family seeking new or gently used autos. It was a first for me and if your sales persons reflect your business persona and integrity, your dealership will continue being successful."
Carole Z.,Seffner, Florida
"Professional and Friendly"
"This was the best dealership and sales person we have ever had in 60 years of buying cars. Ed Tanner was especially good, knowledgeable and not pushy. We felt he was like a friend who was helpful. Each person we saw there was professional and friendly at the same time. I would definitely recommend both the dealership and Ed Tanner to my friends. We love the Fusion SEL, it drives like a dream with quality throughout. This car is 5 stars!"
Chuck A.,Sun City Center, Florida
"I look forward to comming in and purchasing another vehicle"
"This was the second vehicle I bought from Tim (Houlis). I actually brought a friend in to buy a truck, which he did, and I left with a new truck myself. Tim is an asset to your company. I look forward to coming in again and purchasing another vehicle from Tim."
Maynard B.,Wesley Chapel, Florida
"Dennis Cadle, my salesperson, was THE most professional car salesman I have ever dealt with. Without him, I would probably not have bought a Ford Fusion (or any other Ford). You need more like him!"
Jim G.,Brandenton, Florida
"Putting Customers First"
"This was the first new vehicle I have purchased and I feel fortunate to have Ed Tanner as my salesman. Ed truly knows the definition of putting Customers First. Every time I had a question, after the purchase of my vehicle, Ed would take the time out to thoroughly explain everything. He is a huge asset to your company and I will definitely be referring others to him."
Amy B.,Tampa, Florida
"A pleasure to do business with!"
"This is the second vehicle I have purchased from Matt Salling of Brandon Ford. Brandon Ford is a great dealership but Matthew is the reason I have purchased 2 Ford's (in the past year) from Brandon Ford and not looked or called another dealership. I will purchase my next Ford from Matthew Salling and continue to send him referrals. He is extremely responsive and a pleasure to do business with. If I can use one word to describe Matthew Salling it's 'Trust'. Thank you!"
Tray W.,Tampa, Florida
"First time visit. Very impressed."
Diane R.,Tampa, Florida
"Outstanding service department, the best. I drive by four dealerships to use Brandon Ford."
Jay P.,Tampa, Florida
"Always consistent and professional service"
"Always consistent and professional service here at Brandon Ford. Enjoy getting service through your establishment."
"You will always be part of our family!"
"I wanted to thank you from the bottom of my heart for helping my daughter and son in law purchase their first new car. I know you (Tim O'Shea) always go the extra mile for us. We all appreciate you!"
Ginny M.,Ruskin, Florida
"I never hesitate to make the extra effort to drive to Brandon Ford"
"Mr. (Scott) Parker has always been courteous, professional, and helpful each time I have had the need to bring one of our vehicles in for service...He is always prompt in his replies and never fails to follow up, ensuring that all of my concerns are satisfactorily resolved - to my expectations.... Mr. Parker is an asset to your team..."
Jim W.,Tampa, Florida
"Buddy Wisham (our salesman) is the very best we have ever had the pleasure of dealing with."
Glen N.,Riverview, Florida
"My experience with all personnel; salesman (Tommy Shelly), sales manager (Nor Santo), ect. was great. I feel like I made some new friends."
Patrick W.,Valrico, Florida
"You guys all do good work."
Don P.,Tampa, Florida
"The new sales concept demonstrated by the dealership made this purchase at the top of my list in my experiences of vehicle purchases."
"Robert (Lopez) was very thorough, knowledgeable, and pleasant. It was a definite pleasure having him take care of my truck."
"Jack (Deonarine) at Brandon Ford gave it his all to put this purchase together and it was a pleasure dealing with him."
Vernon N.,Tampa, Florida
"As always, Eric (Lewis) did a fantastic job getting everything done by the time he told me."
Jim T.,Valrico, Florida
"Wonderful to Work With!"
"Keeron (Bradford) is always wonderful to work with! He is honest and takes good care of us when we come to him."
Megan L.,Riverview, Florida
"Alex Crenshaw is an excellent salesman. He went all out to put me in my new car. Brandon Ford is number one in my book."
Emitte G.,Webster, Florida
"Courteous, friendly and helpful with information about service (Scott Parker). Shuttle Driver (Lorinza Howard) very nice!"
Chester W.,Sun City Center, Florida
"I've always had great service from Brandon Ford!"
Marie R.,Valrico, Florida
"Thank You for Everything!"
"Everyone that I dealt with made me feel special. I can't imagine going anywhere else for my next Ford."
Tammy H.,Apollo Beach, Florida
"I have never had a problem with this place!"
Wayne G.,Bradenton, Florida
"We have purchased 6 cars from here and don't plan on going anywhere else!"
Fred F.,Ruskin, Florida
"Thank you for your Honesty!"
"Was told by a competitor new brakes were needed, after (your) inspection, were told they were ok."
David M.,St. Petersburg, Florida
"Great service (Robert Lopez), Great quality."
Mathew R.,Lithia, Florida
"The Main Reason I Come Back"
"Eric (Lewis) was great to deal with as always...He understands the importance of building customer loyalty..."
James T.,Valrico, Florida
"Keeron (Bradford) is always awesome. I wouldn't go anywhere else."
Julie B.,Apollo Beach, Florida
"Scott Parker has always been very friendly and professional each and every time."
Michael W.,Seffner, Florida
"Best service advisor (Keeron Bradford), very knowledgeable"
Stuart A.,Riverview, Florida
"Very, Very Pleased"
"Scott (Parker) attended to my needs in a very timely and professional manner. He answered all my questions thoroughly... I am very, very pleased with your service."
Loren F.,Brandon, Florida
"I am very happy with the service I receive at Brandon Ford. Keep up the good work."
Simmie W.,Tampa, Florida
"Great job, as always. Fast, courteous, affordable."
Malcolm C.,Gibsonton, Florida
"You Guys are the Best!"
"You guys rock!"
Dawn G.,Altamonte Springs, Florida
"Great Purchase Experience"
"Tee Carrigan and John Borgatti made the purchase of my vehicle very easy and quite enjoyable. I never felt pressured and was extremely happy with the price they worked out for me. I love my new SUV and will highly recommend Brandon Ford!"
Erika M.,Lakeland, Florida
"John (Lafemina) was awesome!!! He is definitely an asset to your company!!!"
Richard P.,Tampa, Florida
"Another great job! Can't say enough for you staff- Service Writer (Robert Lopez), mechanic, ect - just great!"
Larry W.,Tampa, Florida
"This Ford dealership is a pleasure to go to."
Peter Y.,Glen Oaks, New York
"Eric (Lewis) and the entire (service) staff provided excellent service..."
Richard W.,Lithia, Florida
"The Brandon Ford Team far exceeded my expectations. I will continue to have my truck serviced with Brandon service department. Many thanks to the service manager Mr. Eric (Slade), handling my concerns."
Ann E.,Seffner, Florida
"Thanks again for everything"
"Kirk (Feasby), I wanted to thank you again...I appreciate you going above and beyond the call...Everything with Brandon Ford was great from Matt Salling selling us the car to the help of Jake Potocek to Kirk (Feasby) closing out the deal... Wayne Hammond runs a great dealership...Thanks again for everything."
Jimmy H.,Brandon, Florida
"...Every staff member we dealt with made our car buying experience pleasant and smooth. Jess, the receptionist, made sure we were taken care of. Tommy Shelly, our salesman, worked with us and answered all our questions. And Toni (Zamorano), the finance manager, made the worse part of the process very easy and painless...Thanks again!"
Matthew M.,Kathleen, Florida
"As always, John (Lafemina) and the shop team do a fantastic job."
Art M.,Brandon, Florida
"I just wanted to thank you (Brett Hughes) for all your patience and assistance with purchasing my first car! It was quite a bit of paperwork and calls, but your generosity throughout the process is greatly appreciated! Thank you so much again!"
Jamie S.,The Villages, Florida
"Thank you for being part of my first car purchase!"
"...I want to thank you (Matt Salling) for helping me pick out my very first car. We went to other dealerships, the other salesmen never appealed to us...You were always so friendly and helpful...Thank you for being patient and giving us the best deal out there...I love my car!"
Brittany R.,Riverview, Florida
"I will highly recommend your company"
"I would like to express my appreciation concerning the way I was treated by your staff. I was especially impressed with Tim Houlis and Pat Strickland...these two gentlemen were professional and courteous, actually making the process enjoyable..."
Maynard B.,Wesley Chapel, Florida
"Just wanted to thank you guys"
"...Buying a vehicle can be stressful, but Marc Mankin and the Brandon Ford staff made it very easy for me...this is my second purchase from Brandon Ford...Tell Marc how thankful I am for making the whole experience hassle free."
James J.,Tampa, Florida
"Thanks so much (Matt Salling) for helping me find the truck I wanted. My wife and I are extremely happy with it."
Steve T.,Clearwater, Florida
"...Both dealership and salesman Buddy Wisham were great...this is most likely the best experience I have had..."
Sandra T.,St. Petersburg, Florida
"I would like to tell whomever is in charge of the service dept that you have a very good person in your service. His name is Scott Parker. I would recommend him to anyone."
Roger E.,Seffner, Florida
"Thank you and your team so very much!"
"...What an absolutely refreshing experience. I was just hoping, for once, an auto dealership would do the right thing. The honorable way you corrected this is priceless nowadays. The work from the body shop is absolutely beautiful. KC (Clarke) is a great guy and their work is top shelf...Thank you and your staff again! You have restored my faith in honorable business people. I appreciate it eternally. I will spread the word."
Gene O.,Tampa, Florida
"Your dealership was recommended by a long time friend"
"...I was very impressed with Jack (Deonarine)and his ability to make a sale without any pressure and making me feel very comfortable...like a person and not a number..."
James R.,Spring Hill, Florida
"...The combination of Tommy Shelly and Bernard (Fleming) made my purchasing a car most pleasant! Many thanks!"
Margaret W.,Tampa, Florida
"...I mean it when I said this was the best experience I had ever buying any of my vehicles. You (Patrick Strickland) and Brett (Hughes) made it happen...I always heard Brandon Ford was the best, but I didn't believe it until now! You bet my future Ford purchases will be only with Brandon Ford!"
Brent B.,Tampa, Florida
"Met our expectations and beyond!"
"...I just wanted to drop you a line thanking you for taking such great care of us...Ford does put family first and you are their poster model!"
Monica C,Tampa, Florida
"World Class Service"
"...Nor (Santo) is absolutely a credit to your team. He is a true professional who is focused on the customer's needs... Nor truly represents World Class Service...I also must comment on Channing Roberson. He is a gentleman and another asset to the Brandon Ford team!"
Paul L.,Tampa, Florida
"Excellent Customer Service"
"The most friendly and professional company I've done business with in years! Definitely worthy of recommendations to friends, family and anyone in need of this type of service. Kudos to Paul Goodman on his excellent customer service. Brandon Ford rates a 10 out of 10!"
Joseph S.,Valrico, Florida
9090 Adamo DrTampa, FL 33619