Brandon Ford dealership customer reviews

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We feel good about the service that we provide. But, we don't know how you feel until we ask. Let us know what you thought about your interaction with our dealership.

Brandon Ford is committed to excellence – but we are also always looking for ways to improve. Let us know how well we hit our mark of perfection by rating us below. We appreciate you taking the time!

Customer Lobby
1680 Reviews
5 out of 5 stars
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saabatthebeach 11 Apr 2018
We made an appointment to see a used Expedition with Tommy Shelly. The vehicle sold while we were on our way in so Tommy showed us some alternatives on the lot. Brandon Ford had more choices in their inventory than any other dealer we had visited. We found another Expedition with better colors, o...ptions, and lower miles at a super competitive price. Tommy did a great job of guiding us through the process. No pressure, haggling, a great deal and great service throughout the process. I would go back to work with Tommy and the team for my next vehicle! Show more
5 rate
Cars.com
saabatthebeach 10 Apr 2018
We made an appointment to see a used Expedition with Tommy Shelly. The vehicle sold while we were on our way in so Tommy showed us some alternatives on the lot. Brandon Ford had more choices in their inventory than any other dealer we had visited. We found another Expedition with better colors, o...ptions, and lower miles at a super competitive price. Tommy did a great job of guiding us through the process. No pressure, haggling, a great deal and great service throughout the process. I would go back to work with Tommy and the team for my next vehicle! Show more
5 rate
DealerRater
ILYANA CORREA 01 Apr 2018
I bought my ford almost 3 years ago and the experience and transaction was very smooth and pleasant.My car was experiencing some technical issues and Robert Lopez took great care of my vehicle it was fixed in no time and he always called me to keep me in the loop and updated in regards to my vehicle....Very professional at all times.Happy to have my vehicle back and my warranty took care of everything.The girls im the office (service dept) we're also super nice and professional. Overall I'm satisfied with Fords Service dept Show more
5 rate
Cars.com
Jamie 01 Apr 2018
Robert went above and beyond to help us find the perfect car for us. He never got frustrated when I kept asking to see what else he had on the lot. He helped us to get a great price for our trade in. We are a military family and found his military past refreshing. He has amazing integrity and it sho...ws in his enthusiasm for what he does. We will definitely use him again, if we need another vehicle. JC made sure that we were well taken care of and we appreciate his attention to detail. He made sure that we got the best deal possible. Zoran also made sure that our need were being met to the fullest. He also checked to see that our deal was the best that we could get. Barry handled our financing and was fantastic. Even when he was having computer troubles, he kept us entertained. It was as painless as spending money can be. Show more
5 rate
Cars.com
ILYANA CORREA 01 Apr 2018
I bought my ford almost 3 years ago and the experience and transaction was very smooth and pleasant.My car was experiencing some technical issues and Robert Lopez took great care of my vehicle it was fixed in no time and he always called me to keep me in the loop and updated in regards to my vehicle....Very professional at all times.Happy to have my vehicle back and my warranty took care of everything.The girls im the office (service dept) we're also super nice and professional. Overall I'm satisfied with Fords Service dept Show more
5 rate
DealerRater
Jamie 01 Apr 2018
Tyler is always attentive when we arrive for an oil change. He has great customer service skills. We always appreciate the timely service provided. We don't mind waiting in the great waiting area provided. It is well maintained and clean. I always enjoy and bag of popcorn and a hot chocolate while I... wait. Will return for my oil changes. Show more
5 rate
Cars.com
Jamie 31 Mar 2018
Tyler is always attentive when we arrive for an oil change. He has great customer service skills. We always appreciate the timely service provided. We don't mind waiting in the great waiting area provided. It is well maintained and clean. I always enjoy and bag of popcorn and a hot chocolate whi...le I wait. Will return for my oil changes. Show more
5 rate
DealerRater
Jamie 31 Mar 2018
Robert went above and beyond to help us find the perfect car for us. He never got frustrated when I kept asking to see what else he had on the lot. He helped us to get a great price for our trade in. We are a military family and found his military past refreshing. He has amazing integrity and it sho...ws in his enthusiasm for what he does. We will definitely use him again, if we need another vehicle. JC made sure that we were well taken care of and we appreciate his attention to detail. He made sure that we got the best deal possible. Zoran also made sure that our need were being met to the fullest. He also checked to see that our deal was the best that we could get. Barry handled our financing and was fantastic. Even when he was having computer troubles, he kept us entertained. It was as painless as spending money can be. Show more
5 rate
DealerRater
p-man 31 Mar 2018
We had a great time purchasing our new edge. No pressure`s not a long time waiting for both the car and the paper work.
5 rate
DealerRater
p-man 30 Mar 2018
We had a great time purchasing our new edge. No pressure`s not a long time waiting for both the car and the paper work.
5 rate
Cars.com
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