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We feel good about the service that we provide. But, we don't know how you feel until we ask. Let us know what you thought about your interaction with our dealership.

Brandon Ford is committed to excellence – but we are also always looking for ways to improve. Let us know how well we hit our mark of perfection by rating us below. We appreciate you taking the time!

Customer Lobby
1860 Reviews
5 out of 5 stars
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Aaron_larsen86 06 Mar 2020
Best salesman we've had second time purchasing car this time F-250 him and kristopher made us very happy to get us what we needed
5 rate
Cars.com
deliao1997 06 Mar 2020
Ilaisa, best salesman out there. He was very patient with me. He even came in on his day off for me.Fantastic personality I've never felt rushed nor pressure. He was very honest. He really helped me make the best decision. Beyond satisfied thanks to him I own my dream car just how I wanted it. I wil...l definitely recommend this person to relatives/friends. Thank you Ilaisa. Thank you ford! Show more
5 rate
Cars.com
deliao1997 06 Mar 2020
Ilaisa, best salesman out there. He was very patient with me. He even came in on his day off for me.Fantastic personality I’ve never felt rushed nor pressure. He was very honest. He really helped me make the best decision. Beyond satisfied thanks to him I own my dream car just how I wanted it. I w...ill definitely recommend this person to relatives/friends. Thank you Ilaisa. Thank you ford! Show more
5 rate
DealerRater
Aaron_larsen86 06 Mar 2020
Best salesman we’ve had second time purchasing car this time F-250 him and kristopher made us very happy to get us what we needed
5 rate
DealerRater
Brooksville 25 Feb 2020
We would like to recognize, Tyler King for his exceptional service and professionalism on the evening of Valentine's Day. We had two dead batteries that morning on our Ford F 250. We were immediately received with compassion for our situation. Even though it was obvious to us that Tyler had a full n...ight, he treated us with great importance and serviced our vehicle as quickly as possible. He salvaged our evening after an hour long drive. Tyler represents the Brandon Ford image well and should be considered a very valuable asset. Please value his efforts and reward accordingly. Show more
5 rate
Cars.com
Brooksville 25 Feb 2020
We would like to recognize, Tyler King for his exceptional service and professionalism on the evening of Valentine's Day. We had two dead batteries that morning on our Ford F 250. We were immediately received with compassion for our situation. Even though it was obvious to us that Tyler had a full n...ight, he treated us with great importance and serviced our vehicle as quickly as possible. He salvaged our evening after an hour long drive. Tyler represents the Brandon Ford image well and should be considered a very valuable asset. Please value his efforts and reward accordingly. Show more
5 rate
DealerRater
Mooretrux 14 Feb 2020
Immediately after the purchase we left the truck an entire day twice for repairs. A courtesy car was provided however. After that, I wanted to change the oil after 1000 miles (I do that with new vehicles,) and I wanted the tires rebalanced for a slight vibration. I called three times leaving message...s for a call back with no response. Finally found a number for a service manager and was told it would be several days before they could take me or I could bring it in and leave it for several hours. I contacted another dealership, took it in the next day, and they had it back servicing it before I had the paperwork filled out. Oil change, filter, tire rotation and balance took maybe 30 minutes. I never sat down and three people came by and asked if I had been taken care of. Needless to say they will be doing my warranty and service work in the future. Show more
4 rate
Cars.com
Mooretrux 14 Feb 2020
Immediately after the purchase we left the truck an entire day twice for repairs. A courtesy car was provided however. After that, I wanted to change the oil after 1000 miles (I do that with new vehicles,) and I wanted the tires rebalanced for a slight vibration. I called three times leaving messag...es for a call back with no response. Finally found a number for a service manager and was told it would be several days before they could take me or I could bring it in and leave it for several hours. I contacted another dealership, took it in the next day, and they had it back servicing it before I had the paperwork filled out. Oil change, filter, tire rotation and balance took maybe 30 minutes. I never sat down and three people came by and asked if I had been taken care of. Needless to say they will be doing my warranty and service work in the future. Show more
5 rate
DealerRater
Tee.v1977 01 Feb 2020
I had an amazing experience at Brandon Ford today! I'm 42 and have probably had 20 different vehicles from new to pre owned. Never have I had such a nice group of professionals to work with. I can't say enough good things about my Ford sales professional Robert Collins. RC is a class act and a s...olid guy. He is amazing with people and absolutely no pressure which is the way I do business. I highly suggest getting a new Ford from Robert. Mr. Fred Powers helped us put an amazing deal together with my trade. I even asked him a favor he said yes without hesitation. I really liked that. Kirk Kiespert in finance is truly valuable and he can really work deals in finance. He gave me his best from the start. Gave me a few days to figure out that was a great deal Brandon Ford laid out for me! RC my guy showed me everything in my brand new platinum Powerstroke F250! Mr Kevin Stone was extremely polite and made sure I was happy with my purchase and verified I understood all of the amazing features Robert Collins showed me. I'll only buy from Brandon Ford from here on out. I'll send them as many people as possible because they will do their best for any and everyone. It felt more like a great environment with amazing products, much different from other dealerships. I can't thank the team down there enough and all the time and hard work RC and Kirk did for me. Five star highly recommended from an extremely happy and satisfied first time client! I even drove 2 plus hours from southwest florida twice that's how good they are! TV Show more
5 rate
Cars.com
Tee.v1977 01 Feb 2020
I had an amazing experience at Brandon Ford today! I’m 42 and have probably had 20 different vehicles from new to pre owned. Never have I had such a nice group of professionals to work with. I can’t say enough good things about my Ford sales professional Robert Collins. RC is a class act and... a solid guy. He is amazing with people and absolutely no pressure which is the way I do business. I highly suggest getting a new Ford from Robert. Mr. Fred Powers helped us put an amazing deal together with my trade. I even asked him a favor he said yes without hesitation. I really liked that. Kirk Kiespert in finance is truly valuable and he can really work deals in finance. He gave me his best from the start. Gave me a few days to figure out that was a great deal Brandon Ford laid out for me! RC my guy showed me everything in my brand new platinum Powerstroke F250! Mr Kevin Stone was extremely polite and made sure I was happy with my purchase and verified I understood all of the amazing features Robert Collins showed me. I’ll only buy from Brandon Ford from here on out. I’ll send them as many people as possible because they will do their best for any and everyone. It felt more like a great environment with amazing products, much different from other dealerships. I can’t thank the team down there enough and all the time and hard work RC and Kirk did for me. Five star highly recommended from an extremely happy and satisfied first time client! I even drove 2 plus hours from southwest florida twice that’s how good they are! TV Show more
5 rate
DealerRater
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